The Company adheres to and complies with “Know your customer” principles, which aim to prevent financial crime and money laundering through client identification and due diligence.

The Company reserves the right, at any time, to request any KYC documentation it deems necessary to determine the identity and location of a user on https://betify.com. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently verified, or for any other reason at our sole discretion based on the applicable legal framework.

We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. In accordance with anti-money laundering regulations, we utilize three levels of due diligence depending on the customer, transaction, and risk profile.

- SDD — Simplified Due Diligence is used for extremely low-risk transactions that do not meet the required thresholds.

- CDD — Customer Due Diligence is the standard verification process used in most cases.

- EDD — Enhanced Due Diligence is applied to high-risk customers, large transactions, or other special cases.

In addition to the above, when a user reaches an aggregate lifetime deposit amount exceeding EUR 5,000, requests any withdrawal on https://betify.com, or attempts or completes a transaction that is considered suspicious, the user must complete the full KYC verification process.

During this process, the user will be required to provide personal information and upload the following documents:

- A copy of a government-issued photo ID (front and back where applicable).

- A selfie while holding the ID document.

- A bank statement or utility bill.

Proof of ID

- Signature is present.

- Country is not one of the following restricted countries:

- Austria

- France and its territories

- Germany

- Netherlands and its territories

- Spain

- Union of Comoros

- United Kingdom

- USA and its territories

- All FATF Blacklisted countries.

- Any other jurisdictions prohibited by the Anjouan Gaming Board.

- Full name matches the client's registered name.

- The document does not expire within the next 3 months.

- The document holder is at least 18 years old.

Proof of Residence

- Bank statement or utility bill.

- Country is not one of the following restricted countries:

- Austria

- France and its territories

- Germany

- Netherlands and its territories

- Spain

- Union of Comoros

- United Kingdom

- USA and its territories

- All FATF Blacklisted countries.

- Any other jurisdictions prohibited by the Anjouan Gaming Board.

- Full name matches the client's name and matches the Proof of ID.

- Date of issue is within the last 3 months.

Selfie with ID

- The person in the selfie matches the ID document.

- The ID document matches the one submitted for Proof of ID, including the photograph and ID number.

When the KYC verification is unsuccessful, the reason is documented and a support ticket is created in the system. The ticket number together with an explanation is communicated to the user.

Once all required documents have been successfully verified, the account will be approved.